Discover our collection of handcrafted watch winders, watch boxes and travel cases.
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In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have 14 days from the date you receive your parcel to exercise your right to cancel and request a return or exchange, without having to give a reason.
For a return to be accepted:
The item must be returned in its original condition and complete (packaging, accessories, instructions).
The product must be unused and in a condition that allows it to be resold as new.
Proof of purchase must be included with the parcel.
Return shipping costs are the customer's responsibility, unless the item is faulty or was sent in error.
If you receive a damaged parcel or a faulty item, you can request an exchange or a refund. Please contact us by email at support@wentworthsons.co.uk with photos of the issue to help us process your request quickly.
For any request, please write to us at support@wentworthsons.co.uk. Once your request has been reviewed and approved, products should be returned to the following address:
SKYBREAK
60 Boulevard Jules Verne, 44300 Nantes
FRANCE
Once your return has been received and inspected, we will process your refund to your original payment method within 14 days.